HomePrivacy Policy

Privacy Policy

Last updated: July 4, 2026

Applies to users in the USA, UK and internationally

QUICK SUMMARY

🔒

We protect your data

Industry-standard encryption and security measures

🚫

We never sell your data

Your personal information is never sold to third parties

You are in control

Access, correct or delete your data at any time

This Privacy Policy explains how Riazify collects, uses, shares and protects your personal information when you use our platform. We are committed to being transparent about our data practices and protecting your privacy rights.

1. Who We Are

Riazify is a SaaS platform for eBay sellers. We provide tools including order protection, product research, profit calculation, inventory management and competitor analysis. References to "Riazify", "we", "us" or "our" in this policy refer to the Riazify platform and its operators. For privacy enquiries, contact us at privacy@riazify.com.

2. Information We Collect

Account Information

When you create an account, we collect your name, email address and encrypted password.

Profile Information

Optional information you add to your profile such as your eBay seller username and business details.

Payment Information

Billing details processed securely through our payment provider. We do not store full card numbers.

Usage Data

How you interact with our platform — features used, pages visited, time spent and actions taken.

Device Information

Browser type, operating system, IP address and device identifiers.

Communications

Emails you send us and support tickets you raise.

Blog Newsletter

Email address if you subscribe to our blog newsletter.

3. How We Use Your Information

Providing Services

To operate, maintain and improve the Riazify platform and all its features.

Account Management

To manage your account, process payments and provide customer support.

Communications

To send transactional emails (receipts, alerts, security notices) and marketing emails (with your consent).

Analytics

To understand how users interact with our platform so we can improve it.

Security

To detect, prevent and address fraud, abuse and security issues.

Legal Compliance

To comply with applicable laws, regulations and legal processes.

4. Legal Basis for Processing (GDPR)

For users in the UK and European Economic Area, we process your personal data under the following legal bases: Contract Performance (processing necessary to provide our services), Legitimate Interests (improving our platform, security, analytics), Consent (marketing emails, optional data collection), and Legal Obligation (compliance with applicable laws).

5. Sharing Your Information

Supabase

Our database and authentication provider. Stores your account data securely.

Resend

Our email delivery service. Used to send transactional and marketing emails.

Vercel

Our hosting provider. Processes web traffic and analytics.

Payment Processor

Processes subscription payments. Subject to PCI DSS compliance.

6. International Data Transfers

Riazify serves users in the USA, UK and internationally. Your data may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place for all international transfers, including Standard Contractual Clauses approved by the European Commission and UK adequacy decisions where applicable.

7. Data Retention

We retain your personal data for as long as your account is active or as needed to provide services. Account data is deleted within 30 days of account closure upon request. Blog newsletter subscriptions are retained until you unsubscribe. We may retain certain data longer where required by law or for legitimate business purposes such as fraud prevention.

8. Your Rights

Access

Request a copy of the personal data we hold about you.

Correction

Request correction of inaccurate or incomplete data.

Deletion

Request deletion of your personal data ("right to be forgotten").

Portability

Receive your data in a structured, machine-readable format.

Objection

Object to processing based on legitimate interests.

Restriction

Request restriction of processing in certain circumstances.

Withdraw Consent

Withdraw consent at any time where processing is based on consent.

9. California Privacy Rights (CCPA)

California residents have additional rights under the California Consumer Privacy Act (CCPA). You have the right to know what personal information we collect, the right to delete your personal information, the right to opt-out of the sale of your personal information (we do not sell personal information), and the right to non-discrimination for exercising your rights. To exercise these rights, contact us at privacy@riazify.com.

10. Cookies

We use cookies and similar tracking technologies to operate our platform. For full details of the cookies we use and how to control them, please see our Cookie Policy.

11. Security

We implement industry-standard security measures including data encryption in transit (TLS) and at rest, secure authentication, regular security assessments and access controls. However, no method of transmission over the internet is 100% secure and we cannot guarantee absolute security.

12. Children's Privacy

Riazify is not directed to children under 16 years of age. We do not knowingly collect personal information from children under 16. If you believe we have inadvertently collected such information, please contact us immediately at privacy@riazify.com and we will delete it promptly.

13. Third-Party Links

Our platform may contain links to third-party websites such as eBay. We are not responsible for the privacy practices of those websites. We encourage you to read their privacy policies before providing any personal information.

14. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable law. We will notify you of significant changes by email or through a prominent notice on our platform at least 30 days before the changes take effect. The date at the top of this page shows when it was last revised.

15. How to Exercise Your Rights

To exercise any of your rights or for any privacy-related questions, contact our privacy team at privacy@riazify.com. We will respond within 30 days. For UK/EU users, you also have the right to lodge a complaint with your local data protection authority — the ICO in the UK (ico.org.uk) or your national DPA in the EU.